Terms & Conditions

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1. About Off Duty Jobs

Off Duty Jobs is a locally owned and operated moving and labor services company staffed by off-duty firefighters. We provide residential and commercial moving, labor-only services, furniture assembly, dryer vent cleaning, and smoke/CO detector replacement services to customers in Middle Tennessee.

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2. Scope of Services

Our services include:

• Local residential and commercial moving

• Labor-only moving assistance (POD loading/unloading, truck unloading where the client provides transportation)

• Furniture assembly and disassembly for residential, commercial, and large-scale projects (including STR setups and new construction)

• Dryer vent cleaning and smoke/CO detector replacement services

 

We do not offer:

• Long-distance interstate transport

• Certified fire inspections or code compliance services
   

3. Customer Responsibilities

Customers agree to:

• Provide accurate inventory and access details via our intake form

• Ensure clear pathways and safe working environments

• Notify Off Duty Jobs of any changes prior to the scheduled service

• Secure pets and children away from active work areas

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4. Pricing & Payment

We believe in transparent pricing. Hourly rates quoted include labor for all items listed on the intake form. Specialty items (such as safes and pianos) may incur additional charges.

Accepted payment methods:

• Cash

• Major credit/debit cards

• Zelle

• Check

All payments are due upon completion unless otherwise agreed in writing.

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5. Cancellation & Refund Policy

Cancellations made within 24 hours of the scheduled service may incur a cancellation fee up to one hour of labor. Deposits (if collected) are refundable when cancellations occur more than 24 hours prior to service.

If Off Duty Jobs must cancel due to weather, safety, or personnel reasons, the customer may reschedule or receive a full refund of any deposit.

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6. Damage Waiver & Claims

Our movers work with care and professionalism; however, accidents may occur.

• Claims for damage must be reported within 24 hours of service completion.

• Off Duty Jobs is not liable for pre-existing damage, improperly packed items, particle board or pressboard furniture, or items packed by the customer.

We reserve the right to repair, replace, or compensate at our discretion and limited to the cost of service performed.

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7. Liability Disclaimer for Dryer Vent & Detector Services

Off Duty Jobs is not a licensed fire protection contractor and does not perform certified inspections.

Dryer vent cleaning and smoke/CO detector replacement services are intended to improve safety but do not guarantee:

• total elimination of fire risk

• code compliance

• insurance qualification

The customer assumes responsibility for ongoing safety checks, maintenance, and functional testing of devices.

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8. Limitation of Liability

Off Duty Jobs shall not be liable for:

• consequential damages

• loss of use

• loss of revenue

• sentimental value of items

Liability shall not exceed the total service fee.

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9. Privacy Policy

We respect your privacy.
Information collected through intake forms, website submissions, messaging platforms, or phone calls is used exclusively for scheduling, billing, communication, and internal service improvement.

We do not sell, rent, or share customer information with third parties except:

• payment processors

• legal or regulatory agencies when required by law
   

10. Contact Information

For questions, claims, or general inquiries:
Phone: (615) 669-4128
Email: info@offdutyjobs.co
 

11. Acceptance of Terms

By scheduling services, submitting a form, or paying a deposit, the customer agrees to these Terms & Conditions and acknowledges responsibility for reviewing this document prior to service.